404 Error Pages & Usability

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There are many instances that users come upon what is known as a 404 error when visiting some of the websites online. Users usually come upon a 404 error when they click on a certain link found on another website.

A 404 error is a standard response code for a process in which a client is unable to communicate with a server in order to effectively find what the online user is requesting for. In simple terms, a 404 error is an error response that is displayed if a user clicks on a certain web address that is no longer available or exists on the server.

A 404 error can be due to a variety of reasons. They can be displayed if a website layout or content is in the process of being changed. A 404 response can also be received when a web page is being moved in the instance that a user is requesting for it. Renaming web pages can also elicit a 404 error response.

A simple mistyping of a web address may also result in a 404 error. This can be done by the user himself or through a link that has been added by the website owner containing a mistyped word or phrase that is not similar to the original web address.

A 404 error is a fairly common occurrence in most websites. This is especially unavoidable when websites are regularly redesigned or have pages added or modified. But website owners should know that it might affect the usability of the website. A 404 error can do damage especially if it concerns search engine results that lead to your website.

There are instances that search engines may have pages of your websites indexed that no longer exist or have been taken down. In such situations, the links that the search engine results may provide the potential visitor to your site with 404 error displays.

A 404 error may lead users to go to other websites just as easily. A bookmarked website that displays a 404 error may lead to a deletion by the user and possibly another loss in potential website traffic. It might be easy for online users to look for other websites when faced with a web address displaying a 404 error. For a website owner sensitive to traffic, dealing with a 404 error is very important since it can easily lead to lost website traffic.

Dealing with the problem of 404 errors includes checking out the website itself to locate the possible cause of the errors. In the case of removing web pages, a better alternative for the website owner would be to issue a redirect page instead of taking it down. This would help the online user know that only a part of the website is not working and not the whole site. That would help keep online visitors to go to other pages of your site, a better alternative than having them look for other websites on the Internet.

If a 404 error is unavoidable, the best thing to do is by creating your own 404 error page. The reason for this is because even with a 404 error page display, you might still want to keep your visitors on your site. Most 404 error default pages provided for you on the server side may not be effective enough to help keep your online visitors to your website.

You can customize your 404 error page so that it might be able to offer a bit of useful information that would try to keep online users from visiting your site. You can customize your 404 error page to contain links that will lead users to other important parts of your site. You may also include a submit form that will enable users to contact and inform you about the 404 error message.