Things to Know Before Bidding on an Auction Website

Internet auctions may be an efficient tool in buying hard-to-find items as well as valuable pieces, it is also susceptible to fraud and other problems. Despite of that, online auctions remain a fun and relatively a safe way to shop, that is if you act prudently. Here are tips to consider before bidding on an item.

Become familiar with the auction site - Never ever assume that the rules of one auction site apply to another. If the site offers a step-by-step tutorial on the bidding process, read it as it may save you frustration and disappointment later.

Find how you are protected - Some auction sites provide free insurance or guarantees for items that are not delivered, not authentic, or not what the seller claims. You have to know exactly what you are bidding on.

Read the seller's description of the item or service, and it is best if there are photographs posted.

Read also the fine print as well as look for terms that would give you an idea of the item's quality like "refurbished," "close out," "discontinued," or "off-brand" (especially when shopping for computer or electronic equipment.

Sometimes this information and other important terms are in a contract that may be found by following a hyperlink in the listing to the seller's online store.

Determine the item's relative value - Be skeptical if the price sounds too good to be true.

Find out all you can about the seller - Avoid doing business with sellers that you can't identify, especially those who try to lure you off the auction site with promises of a better deal. E-mails are not enough, as you should also seek for the contact's phone number.

Some auction sites display the seller's reputation as well as comments from those who have already purchased from the seller, although these comments are sometimes submitted the seller or "shills" paid by the seller.

In other cases, a seller may build up his reputation by selling many low cost items before making fraudulent sales of higher cost items.

Consider whether the item comes with a warranty - Many sellers don't have the expertise or facilities to provide services for the goods they sell. If this is the case with your seller, be sure you are willing to forfeit that protection before placing a bid.

Find out who pays for shipping and delivery - Generally, sellers specify the cost of shipping and give buyers the option for express delivery at an additional cost. If you are uncertain about shipping costs, check with the seller before you bid.

Check the seller's return policy - Check if you can return the item for a full refund if you are not interested with it. If you return it, check if you are required to pay shipping costs or a restocking fee.

Contact the seller if you have any questions - Don't place any bids until you get straight, and satisfactory answers.